Customer Care Specialist I (Private Seller Exchange)
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About The Position
This is a Remote Call Center role, the hours of operation are Monday-Saturday between 5am-6pm PST and candidates are expected to work any shift within that time zone. Currently, we are looking to fill our Tuesday-Saturday shift for 8am-5pm or 9am-6pm. At Cox Automotive, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us to provide support for our Autotrader Private Seller Exchange clients. The Private Seller Exchange is disrupting the Purchase to Pay-P2P, car sales market by providing our unique method to the private car sales approach that saves buyers and sellers time and money. Our mission is to provide the best online car sales experience is excelling and we're looking for new team members to grow with us! The Customer Care Specialist I (CCSI) serves as the backbone to our customer success. This individual is enthusiastic about the customer experience and has a passion to go above and beyond to drive our mission to revolutionize the Purchase to Pay-P2P, pre-owned car sales market. This person enjoys a fast-paced, high-volume customer care experience workplace and thrives in an autonomous environment!
