Customer Care Specialist- EST
Amplity Health•Baltimore, MD
452d•$38,000 - $40,000
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About The Position
The Customer Care Specialist at Amplity Health is responsible for providing exceptional customer service support to inbound inquiries from consumers and healthcare professionals. This role involves handling various customer interactions through multiple channels, including phone, email, and chat, while ensuring compliance with company policies and procedures. The specialist will also identify and process adverse events and technical complaints, maintaining high-quality standards and effective communication throughout the process.
