Customer Care & Sales Specialist

Crossway•Wheaton, IL

7h•$20 - $22•Onsite

About The Position

Crossway is looking for a dedicated Customer Care & Sales Specialist to manage incoming orders through phone, email, and website chats. The ideal candidate should possess outstanding communication skills, multitasking abilities, a positive attitude, and a strong work ethic. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills. This is an on-site position.

Requirements

Customer service / sales experience
Strong communication skills
Computer experience
Self-starter, analytical, and good interpersonal skills

Responsibilities

Handle customer order inquiries over the phone, e-mail and responding to chats on our website.
Work with customers by sharing product information.
Collaborate with our Sales department for special orders or projects.
Work with our marketing department to send out review copies.
Assist our customer service department as needed.
Perform related and/or special work as assigned.

Benefits

Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs
Three medical plan options available with monthly premium costs for a family from $125-$300
Life, long term, and short term disability insurance for full time employees paid by company
Additional voluntary life insurance offerings paid by employee
Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.)
11 paid holiday for full time employees (part time employees holiday pay dependent on schedule)
Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume