Bravera Bank has a position opening for a full-time Customer Care Representative in Bismarck, ND or Fargo, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward. We’re looking for friendly and enthusiastic individuals who will focus on serving our customers and community. A successful Customer Care Representative will quickly assist our customers over the phone in a friendly fashion and present Bravera positively and professionally, while building strong relationships with customers and helping them fulfill their financial goals through referrals to other departments within Bravera. Measures of Success Be able to multitask while providing exceptional service to our customers over the phone or chat Have a complete understanding of the products/services offered by Bravera’s Retail, Consumer lending and Digital department. Be an ambassador for Bravera by using products and services offered.