Customer Care Representative
About The Position
Customer Care Representative In-Office Position (Non-Remote) Why Join DBS? At DBS, we foster a trusting, respectful, and fun family culture where you’ll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Appointment Center Representative to join our growing team. What We Offer: A great company and team to be proud of Competitive compensation: $40,000–$45,000 per year Comprehensive benefits package, including: Health, Vision, and Dental insurance Health Savings Account (HSA) 401(k) with company matching Short-term disability Monday - Friday Schedule Paid time off and paid holidays The best software, tools, and training to set you up for success Opportunities for professional growth and advancement What We’re Looking For: Customer service experience – you love helping people and solving problems Strong telephone and interpersonal skills Ability to communicate effectively through both verbal and written Basic computer skills and knowledge Our Vision, Mission & Values Vision: A world where every family lives in a healthy, safe, and comfortable home! Mission: Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions! Values: Positive, Teamwork & Humble Additional Information: All offers are contingent on submitting to and passing a thorough background check prior to starting. For more information about our company, visit www.DBSrepair.com . DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply! If you take pride in delivering exceptional customer service and want to be part of a supportive, high-energy team, we’d love to hear from you! Apply today to join DBS as our new Customer Care Representative! Salary Description $40,000-$45,000 per year
Requirements
- Customer service experience – you love helping people and solving problems
- Strong telephone and interpersonal skills
- Ability to communicate effectively through both verbal and written
- Basic computer skills and knowledge
Benefits
- Health, Vision, and Dental insurance
- Health Savings Account (HSA)
- 401(k) with company matching
- Short-term disability
- Monday - Friday Schedule
- Paid time off and paid holidays
- The best software, tools, and training to set you up for success
- Opportunities for professional growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
