Customer Care Representative - WFH

Spade Recruiting • West Palm Beach, FL

123d

About The Position

We’re looking for a Customer Care Representative —someone who loves helping people and making complicated things simple. You’ll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.

Requirements

• You’re a natural communicator and enjoy helping people
• You’re comfortable with tech and working from home
• You stay organized and on top of details
• You don’t need experience in insurance—customer service skills go a long way
• You’re legally able to work in the U.S. or Canada

Responsibilities

• Keeping in touch with clients after they get their policy
• Explaining benefits, answering questions, and helping with claims
• Making sure clients understand exactly what they have (no confusing jargon)
• Teaming up with leaders to make onboarding smooth and stress-free
• Being the go-to person when clients need support

Benefits

• 100% remote work—set a schedule that fits your life
• Weekly pay plus extra incentives for great performance
• Training and mentorship that actually set you up to succeed
• Real career growth—you won’t get stuck in one spot
• A supportive, people-first culture with purpose at the center

What This Job Offers

• Number of Employees: 5,001-10,000 employees