Customer Care Representative Onsite

SynergenX Health Holdings LLC • Houston, TX

87d • $20

About The Position

SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment. We offer paid training and the opportunity to grow within a company that values both its employees and patients.

Requirements

• High School Diploma or GED.
• 1+ year of high-volume call center experience.
• Experience with CRM or EHR software (minimum one year).
• Strong communication skills, attention to detail, and ability to multitask.
• Professional demeanor, positive attitude, and good judgment.
• Must pass a routine criminal background check.

Responsibilities

• Answer incoming calls and messages promptly and professionally.
• Schedule patient appointments in the EHR system.
• Handle inquiries, complaints, and routing with accuracy and care.
• Document all communications in the CRM platform.
• Provide excellent customer service and support administrative tasks as needed.

Benefits

• Medical, Dental, & Vision Insurance
• Short/Long-Term Disability & $50K Life Insurance Policy
• 401K with up to 5% match
• Paid Time Off with annual increases
• 6 paid holidays off
• Tuition reimbursement (after 6 months FT)
• Employee service discounts (for you + one)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees