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The Customer Care Representative II position at Elevance Health is a remote role with onsite training, aimed at providing exceptional customer service in the health insurance industry. The representative will assist customers with healthcare-related inquiries, acting as a trusted advisor and educator. This role offers flexibility to work from home while requiring occasional visits to the Houston office for training and team activities. Elevance Health is committed to improving lives and communities, making healthcare simpler, and fostering a collaborative work environment.