Closing Customer Care Representative (CCR) – $25–$40/hr Avg

Hales AC•Tampa, FL

8d•$18 - $22•Onsite

About The Position

Right Away Home Services (RAHS), parent company of Hales AC, is Florida’s fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service — and we need a CCR team that moves just as fast. Handle inbound calls and convert every real opportunity into a booked job using proven scripts Make outbound calls daily to past customers and new leads — maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more. Stick to the script and build value with every call. Hit your targets . Get rewarded. Simple. If you’re looking for a fulfilling career in heating and cooling services in St. Pete, Hales AC is the place for you. Since 1986, we’ve been "The Cool Choice," offering exceptional HVAC services and creating a dynamic work environment for our team members. Hales AC is dedicated to providing the highest level of reliable service for our customers’ comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements. We are more than just a service provider; we are a community. Hales AC actively participates in Lennox’s Feel the Love campaign and supports the Special Olympics, reflecting our commitment to making a positive impact. At Hales AC, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction. We’re growing and looking for dedicated professionals committed to delivering the best service. If you’re passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Hales AC is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.

Requirements

Confident communicators who don’t fold under pressure
Sales-first mindset — if you can’t upsell, this isn’t the job
People who play to win — and want to earn what they’re worth
Team players who thrive in a competitive environment
Organized, dependable , and hungry to grow

Responsibilities

Handle inbound calls and convert every real opportunity into a booked job using proven scripts
Make outbound calls daily to past customers and new leads — maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more.
Stick to the script and build value with every call.
Hit your targets . Get rewarded. Simple.