Customer Care Rep, Espresso Operator
About The Position
The primary responsibility of the Customer Care Representative (CCR) Espresso Operator is to conduct all functions pertinent to the operation of the espresso bar including the sale of espresso, beverages and food and gift items. Duties also include stocking and ordering supplies, planning specials, setting the daily espresso bar menu, preparing drinks, attending to customers promptly, ringing up sales accurately and balancing the till. Additional duties include rotation and attractive display of product and maintaining a clean and inviting environment in the espresso unit and waiting area. Secondarily, the incumbent will work under the supervision of the Production Manager to perform a variety of services related to timely delivery of patient meals while accurately following the 10 step meal delivery protocols. Additional duties may include dish washing, retrieval of trays, restocking, dating, labeling and rotation, washing and sorting fresh fruit and vegetable items, bussing and cleaning tables, food prep of simple food items and other related tasks.
Requirements
- High school diploma or equivalent required.
- Food Handler’s Permit required.
Nice To Haves
- Training in business or customer service preferred.
- Prior experience in the hospitality industry (espresso, restaurant or hotel) preferred.
- ServSafe certification and barista certification preferred.
Responsibilities
- Conduct all functions pertinent to the operation of the espresso bar including the sale of espresso, beverages and food and gift items.
- Stocking and ordering supplies
- Planning specials
- Setting the daily espresso bar menu
- Preparing drinks
- Attending to customers promptly
- Ringing up sales accurately and balancing the till
- Rotation and attractive display of product
- Maintaining a clean and inviting environment in the espresso unit and waiting area
- Work under the supervision of the Production Manager to perform a variety of services related to timely delivery of patient meals while accurately following the 10 step meal delivery protocols.
- Dish washing
- Retrieval of trays
- Restocking, dating, labeling and rotation
- Washing and sorting fresh fruit and vegetable items
- Bussing and cleaning tables
- Food prep of simple food items and other related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
