Customer Care Professional
American Express•Sunrise, FL
447d•$41,600 - $45,032
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About The Position
The Customer Care Professional at American Express plays a crucial role in delivering exceptional customer service and support. This position involves engaging with Card Members through high-volume inbound calls, understanding their needs, and providing tailored solutions to enhance their experience. The role emphasizes a customer-first mentality, aiming to deepen customer loyalty and satisfaction while meeting performance goals in a fast-paced environment.
