Customer Care Associate - Kendall Showroom

El Dorado Furniture • Miami, FL

180d

About The Position

El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.

Requirements

• Customer Service Oriented
• Quick learner
• Positive attitude and highly energetic
• Good listener - Excellent phone etiquette
• Available to work flexible shifts, including weeknights, weekends and holidays
• Ability to communicate in English and Spanish
• Able to identify and anticipate customer's needs
• High School graduate
• Some College preferred
• Computer Skills (Excel, Word and Microsoft Office) is a must

Responsibilities

• Welcome customers with a warm and friendly smile
• Treat customers courteously and professionally
• Work together with other departments to find a solution for the customer
• Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
• Accept/Process customer's payments
• Cover reception area
• Travel to different showrooms may be required

What This Job Offers

• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: High school or GED
• Number of Employees: 251-500 employees