Customer Care Assistant (Remote)

Lylu Wear • Lafayette, LA

6h • Remote

About The Position

Lylu Wear is looking for a Customer Care Assistant (Remote) to join our Distribution Department in Lafayette. This role supports customers throughout the order and delivery process. Fully remote. Applications are accepted from Louisiana residents only.
If you enjoy customer communication and supporting distribution operations, apply now and join Lylu Wear as a Customer Care Assistant in Louisiana.

Requirements

• Experience in customer service is preferred.
• Strong written and verbal English skills.
• Comfortable with CRM or ticketing tools.
• Well-organized and detail-focused.
• Able to work independently from home.
• Must be currently based in Louisiana.

Responsibilities

• Handle customer inquiries related to orders.
• Provide updates on shipping and delivery status.
• Coordinate with warehouse and logistics teams.
• Resolve order issues in a timely manner.
• Document cases in internal systems.
• Maintain clear and professional communication.

Benefits

• Remote role within Louisiana.
• Part-time or full-time options.
• Flexible scheduling.
• Structured onboarding and support.
• Collaborative and friendly team.
• Long-term role with stability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed