EverDriven is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost- effective transportation to and from school. Our proprietary, best-in-class, technology solutions enable school districts and parents to easily plan, track and adjust each student’s trips, to and from school, and gives the student access to the educational experience they deserve. Every Trip. Every Day. If you’re someone who thrives in a mission forward, fast-paced, technology driven environment, we would love to talk to you about a fulfilling career at EverDriven. Position Summary: Be a part of a fulfilling mission and join our dedicated Customer Care Team where you will become the friendly voice that school districts, parents, and drivers rely on! As an Inbound Call Center Agent, you'll handle incoming calls with a blend of professionalism and efficiency, turning inquiries into solutions and challenges into opportunities. Your role involves addressing customer questions, resolving issues, de-escalating distressed customers, and sharing your knowledge about our products and services. If you’re detail-oriented, thrive in a fast-paced environment, and keep a cheerful demeanor under pressure, we’d love to have you on board!