Customer Care Agent ($20.00 an hour)

Denver Air Connection • Englewood, CO

386d • $41,600 - $41,600

About The Position

The Customer Care Agent at Denver Air Connection is responsible for providing exceptional customer service to passengers, assisting with reservations, and addressing travel-related inquiries. This role requires a professional demeanor, strong organizational skills, and the ability to handle a high volume of calls while maintaining a positive attitude. The position offers opportunities for growth within the company and requires availability on weekends and holidays.

Requirements

• Excellent customer service skills with at least 1 year of experience preferred.
• Strong computer skills and troubleshooting capabilities.
• Punctual and dependable with a strong work ethic.

Nice To Haves

• Experience in a customer service role within the aviation industry.

Responsibilities

• Assist passengers with reservations and travel inquiries.
• Provide excellent customer service in a professional and courteous manner.
• Handle 75-100 calls per day with poise and charm.
• Maintain excellent organizational and multi-tasking skills.
• Demonstrate professional integrity and appropriate judgment in all interactions.

Benefits

• Company-paid premium for employee health, dental, vision, flex spending, AD&D, and life insurance after 60 days.
• 401K match up to 4% after 6 months.
• 100% coverage of medical, dental, and vision insurance by the company.
• Paid holidays and PTO starting from day one.
• Flight benefits for employees and close family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed