Customer Care Advisor
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About The Position
The Customer Care Advisor position at Container and Packaging in Eagle, ID, offers a dynamic and engaging work environment focused on customer service excellence. The company prides itself on its core values of Honor, Excellence, Growth-Mindedness, Empathy, and Service, and is seeking individuals who share these values. As an Employee-Owned business, Container and Packaging distributes a variety of containers and packaging solutions to clients across all 50 states. The role is centered around providing exceptional service to customers, guiding them in selecting the right packaging products, and ensuring their needs are met with a genuine desire to serve. In this position, you will be responsible for engaging with customers primarily through phone, chat, and email, assisting them with inquiries and providing advice on product selection. The ideal candidate will be someone who is eager to learn about the packaging industry, possesses strong communication skills, and is comfortable navigating various technologies in a fast-paced environment. The company emphasizes a culture of growth and change, encouraging employees to seek opportunities for personal and professional development. This is a full-time, in-office role with a schedule from Monday to Friday, specifically from 8:45 AM to 5:15 PM. The company offers flexibility in scheduling and a competitive pay rate starting at $17.50 per hour, depending on experience. Additionally, employees can enjoy a range of benefits, including health and dental insurance, paid time off, and vision insurance, along with the unique opportunity for annual stock distribution for eligible employees.
