Customer Business Manager

Blistex Inc • Oak Brook, IL

20d • $120,500 - $158,000

About The Position

The Customer Business Manager is a strategic leader entrusted with driving successful short, medium, and long-term growth within assigned accounts. Exceptional communication and negotiation skills, both internally and externally, are integral to this role, emphasizing the need for a future organizational leader with the determination to surpass objectives and foster partnerships across the company. This involves implementing innovative approaches to enhance customer satisfaction and loyalty, formulating high-return ROI strategies for increased profitability, and identifying strategic investment opportunities aligned with business objectives.

Requirements

• 4-year college degree in sales, marketing, finance or another related field.
• The knowledge and skills required for this position are typically acquired in 5 to 7 years of experience in a Sales environment, supporting a national customer, using a vendor portal, and using Nielsen/ Circana syndicated data.
• Must be a quick study, and understand share, volume, forecasting, and branded selling. Must have demonstrated the ability to produce professional presentation content.
• Must have assumed increased levels of responsibility and be interested in continuing to develop.
• Strong analytical ability to gather, format, analyze, and present data that draws conclusions and produces favorable outcomes (distribution and promotions) to drive category growth.
• Good math aptitude to perform needed calculations in tabulating and analyzing required data.
• Excellent interpersonal and leadership skills required to interact with Blistex and Customer personnel.
• Must be computer proficient in a Windows environment (i.e., Word, PowerPoint, Excel, etc.).
• Good written communication skills (composition, clarity, grammar).
• Good organizational ability, able to effectively work independently and with a team.
• Ability to routinely meet deadlines on a multitude of concurrent time-sensitive tasks.
• Willingness to accept other duties, as assigned, with a growth mindset.

Nice To Haves

• The ideal candidate will have worked on a Customer Sales Team supporting the sell-in and management of National Brands. Not a requirement.

Responsibilities

• Develop and execute strategies to achieve and exceed net sales targets.
• Implement innovative approaches to enhance customer satisfaction and loyalty.
• Formulate a high return on investment (ROI) strategy to increase profitability and enhance shopper takeaway.
• Identify and capitalize on opportunities for strategic investments that align with business objectives.
• Drive progress on long-term initiatives, ensuring alignment with organizational goals and objectives.
• Continuously evaluate and adapt strategies to meet evolving market trends and customer demands.
• Establish and foster Joint Business Planning (JBP) level relationships with multiple category merchants at assigned customers.
• Collaborate cross-functionally to ensure alignment between customer needs and organizational capabilities.
• Successfully operate within a highly complex and competitive Over the Counter/Health and Beauty Aids (OTC/HBA) category structure.
• Strategically position our products to win a greater share of customer requirements.
• Leverage advanced data analysis and category strategy to gain a competitive advantage over industry rivals.
• Stay abreast of industry trends and consumer behavior to inform decision-making processes.
• Effectively communicate and land strategic tenets with CEO/BOD level stakeholders.
• Demonstrate the ability to align organizational strategies with the overarching goals of top-level decision-makers.

Benefits

• As part of the total compensation package a full range of benefits are offered including medical coverage, insurance, and financial benefits.
• For more information, please visit https://blistexinc.com/employee-benefits/ [https://blistexinc.com/employee-benefits/].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level