Customer Business Manager
About The Position
The Customer Business Manager IV serves as a retailer expert, leading the execution of client strategies to drive growth. This role is responsible for accelerating client business performance within each assigned retailer, outpacing both the category and the retailer overall. The position builds and sustains strong client partnerships by contributing to business plan development and owning execution strategies with retail partners. Through deep knowledge of retailer operations and merchandising strategies, the Customer Business Manager IV drives growth across brands using strong insights, effective selling, and best‑in-class execution. CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most—in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment—both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength—it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career.
Responsibilities
- Leading the execution of client strategies to drive growth.
- Accelerating client business performance within each assigned retailer, outpacing both the category and the retailer overall.
- Building and sustaining strong client partnerships by contributing to business plan development and owning execution strategies with retail partners.
- Driving growth across brands using strong insights, effective selling, and best‑in-class execution.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
