Customer Audit and Risk Analyst

zerohash • Chicago, IL

1d • Remote

About The Position

The Customer Audit and Risk Analyst’s primary responsibility will be conducting reviews and audits of the partner customers (Platforms) of zerohash. This will include obtaining updated KYC/CIP/CDD/EDD/BO information and the application of risk ratings and profiles for partner customers and shared end customers. This will involve reviewing existing and updated documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. Previous experience in a B2B2C FinTech context is especially valuable for this role. This role reports to the Manager, Third Party Onboarding and Compliance (or similar). #LI-Remote This fully remote role is open to candidates in any AMER, EUR, UK, BERMUDA, or other relevant time zone.

Requirements

• College degree with strong academic credentials
• 1-2+ years of AML experience or related FinTech or financial services experience (especially B2B2C)
• Hardworking and driven
• Strong time management skills and ability to execute tasks within tight deadlines
• Strong verbal and written communication skills
• Strong organizational, analytical and communication skills
• Strong interpersonal skills necessary to work effectively with colleagues across regions and business units
• Ability to multi-task effectively maintain attention detail
• Excellent time management and organizational skill

Nice To Haves

• Crypto experience a plus
• ACAMS or similar certification a plus
• Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants a plus
• Proficiency in Excel, including pivot tables and VLOOKUP’s a plus

Responsibilities

• Perform client due diligence and KYC screening on existing customers for the various business units
• Guide internal business units in gathering updated KYC packages and audit requests
• Review and process watch list filtering and negative news alerts that are generated as part of customer updates and audits
• Actively participate and contribute to projects and other assigned tasks
• Work with different teams including business units leaders, surveillance, compliance, and technology.
• Conducts research via online tools to reverify entity and beneficial owners.
• Identify potential KYC concerns and escalate to more senior team members or the Manager during the review process
• Responsible for the KYC processing of clients forms and maintaining reference databases with completed records and information.
• Conduct KYC due diligence searches and perform reviews for existing customers of Zero Hash and its affiliates.
• Conduct audits of partner customers and shared end customers, including for potential indication of inconsistencies or other concerns.
• Respond to requests for information regarding appropriate KYC documentation.
• Identify potential areas for improved processing and automation of manual processes wherever possible.
• Escalating to management on clients identified as High Risk or where material adverse information has been identified.
• Accurately update risk assessments of existing clients, resolving issues where appropriate
• Assists in the development and improvement of policies and procedures for the team
• Assist with ad-hoc projects and reviews as needed

Benefits

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees