Customer Associate, Calumet City - Full -Time, Nights

Ingalls Health System • Calumet City, IL

272d • $18 - $24

About The Position

Be a part of a world-class academic healthcare system, UChicago Medicine Ingalls Memorial Hospital as a Customer Associate at our Family Care Center in Calumet City. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Requirements

• High school diploma or equivalent.
• Experience in the basic computer software programs.
• Demonstrated ability to develop others in areas of continuous process improvement, and customer service.
• Delivery and self-directed team work.
• Moderate typing skills (minimum 30wpm).

Nice To Haves

• 1 to 2 years experience in health care setting.
• Insurance and collections experience.

Responsibilities

• Receives and discharge patients, including, but not limited to: greeting, enter accurate demographic and insurance verification, updating information, collection of payments, issuing receipts, notification of clinical staff.
• Performs clerical duties, including but not limited to: scheduling, typing, form completion, photocopying, faxing, mail sorting, filling, maintenance, and preparation of medical chart.
• Received incoming calls, routing to appropriate party, and takes messages according to department protocol or needs of customer.
• Receives cash and other payments, reconciles balances at end of shift.
• Makes bank deposits as requested.
• Files and retrieves medical records from storage areas as requested and according to department procedures and policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED