Customer Assistant II

Hope Haven Inc.•Estherville, IA

12d•Onsite

About The Position

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual. The Customer Assisant II position will be located at Thrifty's in Estherville, Iowa. The store is open 9 am to 4 pm on weekdays and Saturday. Thrifty's is a retail thrift store that receives donated items from the area, identifies what can be utilized, and then sells the products to the general public at the store location.

Requirements

High school diploma or GED/HSED preferred.
Good written and verbal communication skills
Reliable transportation.
Must be 18 years of age.
Must pass a health assessment at time of hire.
Have the ability to maintain up to date health assessment as requested.
Clearance from a criminal background check and abuse reporting check at time of hire.
Physically able to lift up to 50 lbs.
Strength and flexibility to handle boxes, containers or cartons.
Physically able to walk, stoop, stand, sit and climb stairs.

Responsibilities

Greet customers and provide them assistance to ascertain what they want or need.
Assist customers with unloading vehicles with donated items
Look through donated items and discard and/or reject items that are not acceptable donatable items.
Sort through approved donations, distribute to designated areas
Crush down cardboard, emptying trash cans and other cleaning duties as assigned
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions and security practices.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Promote safety and correct/report all safety concerns immediately.

Benefits

Health Insurance coverage by Wellmark Blue Cross Blue Shield
Free $15,000 Term Life Insurance Policy
403B Retirement Plan with 8% employer match after one year
Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
Paid Time Off (PTO) and Temporary Medical Leave (TML)
Holidays based on status of employment
Bereavement Leave
Military Leave
Jury Duty
Employee Assistance Program (EAP)
FMLA (Family Medical Leave Act)
Student Loan Forgiveness (PSLF Program)
BVU Partnership Educational Benefits
Pay on Demand with Dayforce Wallet