Customer Assistant II

Hope Haven Inc.Estherville, IA
12dOnsite

About The Position

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual. The Customer Assisant II position will be located at Thrifty's in Estherville, Iowa. The store is open 9 am to 4 pm on weekdays and Saturday. Thrifty's is a retail thrift store that receives donated items from the area, identifies what can be utilized, and then sells the products to the general public at the store location.

Requirements

  • High school diploma or GED/HSED preferred.
  • Good written and verbal communication skills
  • Reliable transportation.
  • Must be 18 years of age.
  • Must pass a health assessment at time of hire.
  • Have the ability to maintain up to date health assessment as requested.
  • Clearance from a criminal background check and abuse reporting check at time of hire.
  • Physically able to lift up to 50 lbs.
  • Strength and flexibility to handle boxes, containers or cartons.
  • Physically able to walk, stoop, stand, sit and climb stairs.

Responsibilities

  • Greet customers and provide them assistance to ascertain what they want or need.
  • Assist customers with unloading vehicles with donated items
  • Look through donated items and discard and/or reject items that are not acceptable donatable items.
  • Sort through approved donations, distribute to designated areas
  • Crush down cardboard, emptying trash cans and other cleaning duties as assigned
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions and security practices.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
  • Promote safety and correct/report all safety concerns immediately.

Benefits

  • Health Insurance coverage by Wellmark Blue Cross Blue Shield
  • Free $15,000 Term Life Insurance Policy
  • 403B Retirement Plan with 8% employer match after one year
  • Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
  • Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
  • Paid Time Off (PTO) and Temporary Medical Leave (TML)
  • Holidays based on status of employment
  • Bereavement Leave
  • Military Leave
  • Jury Duty
  • Employee Assistance Program (EAP)
  • FMLA (Family Medical Leave Act)
  • Student Loan Forgiveness (PSLF Program)
  • BVU Partnership Educational Benefits
  • Pay on Demand with Dayforce Wallet
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