CUSTOMER AMBASSADOR (FULL TIME)
About The Position
This is a full-time Customer Ambassador position located at Delta ORD in Chicago, IL. The role involves driving a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs. Eurest, recognized worldwide for its standards of service and excellence in the foodservice industry, emphasizes an ownership mindset, leverages global resources, promotes a local presence, and enriches the communities it serves. The company's promise is to connect with people, inspire through food, create solutions, and live its promise, serving many Fortune 500 corporations.
Requirements
- Ability to lift and/or move up to 50 pounds.
Nice To Haves
- Previous customer service and food & beverage experience is preferred.
Responsibilities
- Greets every customer and interacts in a manner to ensure a high level of hospitality.
- Greets all team members and ensures they have what they need to be successful each day.
- Relays relevant concerns from customers to supervisors.
- Ensures that all marketing, wellness and culinary programs are current and in place.
- Leads weekly promotions and programs for guests.
- Shares best practices and recognizes co-workers.
- Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
- Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
- Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
