CUSTOMER AMBASSADOR (SEASONAL)

Compass Group • Berea, OH

106d • $17 - $18

About The Position

Flik Hospitality Group is hiring immediately for a seasonal CUSTOMER AMBASSADOR position located at Cleveland Browns - 76 Groza Boulevard, Berea, OH 44017. This position involves driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs. The schedule is seasonal, with days and hours that may vary, including mornings, nights, weekends, and holidays. Previous customer ambassador experience is preferred but not required.

Requirements

• Ability to lift and/or move up to 50 pounds.
• Previous customer ambassador experience is preferred but not required.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness, and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards.
• Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Benefits

• Free meals, uniforms, and laundering service available at select locations.
• Retirement Plan.
• Associate Shopping Program.
• Health and Wellness Programs.
• Discount Marketplace.
• Identity Theft Protection.
• Pet Insurance.
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

What This Job Offers

• Industry: Merchant Wholesalers, Nondurable Goods