Customer Advocate I
About The Position
Responds to inquiries from policyholders, providers and/or other for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Documents interactions through internal tracking system. Perform other duties and responsibilities as assigned. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Responsibilities
- Responds to inquiries from policyholders, providers and/or other for information and assistance.
- Performs research to respond to inquiries
- Interprets policy provisions to determine most effective response.
- Documents interactions through internal tracking system.
- Perform other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
