Customer Advocacy Specialist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: a Customer Advocacy Specialist. This role is critical as we build out our world-class customer advocacy team. Our team is responsible for identifying, engaging with and leveraging RingCentral customer advocates to help them move through the customer journey to influence bookings, deepen loyalty, and grow brand awareness. We make our customers heroes and the center of everything we do. This position is directly associated with influencing revenue, building compelling advocacy relationships and assets, and contributing to our customers' overall success. This role is highly visible and cross-functional, requiring regular communication with RingCentral's marketing, sales leadership, sales reps, and customer success manager teams. This individual must be team oriented, have a 'can do' attitude, and be comfortable working in a fast paced, team-oriented environment.
