Customer Advocacy Manager
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About The Position
As a Customer Advocacy Manager for Contentful, you will play an operational role in delivering a customer marketing program that showcases customer successes, enhancing both our brand and theirs. Reporting to the Senior Manager of Customer Marketing, you will manage the execution of advocacy activities, including building a pipeline of customer advocates for customer stories, testimonials, and speaking opportunities that will be used across marketing campaigns, PR, and sales enablement. A strong candidate will be able to program manage multiple advocacy initiatives including, but not limited to recruiting customers for case studies and webinars, CABs, review sites, rewards program, and testimonials from start to finish, while fostering strong customer and cross team relationships.
