Customer Advocacy Generalist 1
Dexcom•San Diego, CA
455d•$37,981 - $63,398•Remote
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About The Position
The position involves acting as the primary notification and consolidation point for receiving, processing, analyzing, and reporting product complaints at Dexcom Corporation. The role is crucial in ensuring patient safety and product quality by maintaining compliance with quality policies and procedures. The individual will be responsible for developing and updating complaint procedures, analyzing problem logs, and documenting all complaint investigations in accordance with regulatory requirements. This position supports the Customer Advocacy team in advocating for patients and ensuring the safety and effectiveness of Dexcom's products.
