Customer Advisor

B&Q
7dOnsite

About The Position

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. What's the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

Requirements

  • Happy to help
  • eager to learn
  • just a little bit obsessed with home improvement
  • friendly
  • outgoing
  • get a buzz from helping others
  • happy to expand your skills by using new technology and learning new ways of working
  • great at working in a team
  • flexible enough to work on a rota that includes weekends, evenings and bank holidays

Responsibilities

  • managing stock
  • setting up displays
  • making sure your store looks great
  • paint-mixing (after training)
  • cutting timber (after training)
  • customer service

Benefits

  • award-winning pension scheme
  • ShareSave options
  • 6.6 weeks holiday
  • payroll giving
  • Employee Assistance Programme
  • shopping discounts
  • colleague wellbeing benefits
  • generous breaks
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