Customer Advisor

Ermengildo Zegna Group • Manhasset, NY

413d

About The Position

The position at Zegna involves contributing to the company's mission of delivering high-quality luxury products while ensuring a positive customer experience. The role is designed to support various career areas within the organization, focusing on collaboration, innovation, and excellence in service delivery.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and other relevant software.

Nice To Haves

• Experience in the luxury retail sector.
• Multilingual abilities are a plus.
• Familiarity with customer relationship management (CRM) systems.

Responsibilities

• Support the team in achieving sales targets and enhancing customer satisfaction.
• Assist in the development and execution of marketing strategies.
• Collaborate with cross-functional teams to ensure seamless operations.
• Participate in training and development programs to enhance personal and professional growth.
• Contribute to maintaining the brand's high standards of quality and service.

Benefits

• Competitive salary and performance-based bonuses.
• Health and wellness programs.
• Employee discounts on products and services.
• Opportunities for professional development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed