Customer Accounts Manager

Commercial Vehicle Group, Inc.OH
100d

About The Position

This role is responsible for driving sales growth and profit improvement with assigned customers. The primary focus is maintaining and nurturing strong, positive relationships with existing customers while also identifying and securing new opportunities. Additionally, this role will be heavily involved in expanding the presence of our Electrical Systems products and technologies, capitalizing on new market segments and applications.

Requirements

  • Bachelor’s degree in engineering, business, or marketing, or equivalent experience.
  • 3-5+ years of account management or sales experience.

Nice To Haves

  • Overall understanding of the Electrical Systems or Wire Harness business segment.
  • Demonstrated ability to build strong relationships.
  • Knowledgeable about CVG’s Electrical Systems product and service offerings.

Responsibilities

  • Develop and maintain strong, positive relationships with assigned customers at both individual and company scopes.
  • Provide timely and effective service and support to all customers, internal and external, and assist in problem resolution whether technical or tactical.
  • Expand CVG Product presence with existing customers’ channels, including dealers, distribution centers, and online platforms where applicable.
  • Seek bid opportunities and assume a lead role in customer RFQ responses.
  • Identify new markets and applications for existing products and technology.
  • Offer insights that can be used to develop new and/or improved products to meet market needs.
  • Develop and update periodic Sales Forecasts.
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