Customer Account Specialist I

Cabinetworks Group • Middlefield, OH

134d

About The Position

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile. We're calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group —where innovation meets opportunity!

Requirements

• High School diploma required; an Associate's or Bachelor's degree is a plus!
• 1-2 years in customer support experience.

Responsibilities

• Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service.
• Take charge of the entire order process, ensuring everything is accurate and timely.
• Share your product knowledge and guide customers to the perfect solutions for their needs.
• Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.

Benefits

• On site employer paid medical services for team members and family
• 401(k) Matching: Secure your future with our generous matching program.
• Comprehensive Health Coverage: Including Dental & Vision Insurance.
• Professional Growth: Take advantage of on-the-job training and development programs.
• Work-Life Balance: Enjoy paid time off and holidays to recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture and Related Product Manufacturing
• Education Level: High school or GED