Customer Account Representative

Alphabe Insight IncLouisville, KY
1d$56,000 - $59,000

About The Position

We are seeking a motivated and detail-oriented Customer Account Representative to join our team. In this role, you will serve as a primary point of contact for our clients, ensuring seamless communication, satisfaction, and support throughout their journey with GG Media.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Detail-oriented with strong organizational skills.
  • Problem-solving mindset with a proactive approach.
  • Proficient in Microsoft Office Suite or similar software.

Responsibilities

  • Manage and maintain strong client relationships, ensuring their needs are met efficiently.
  • Serve as the main point of contact for client inquiries and account-related requests.
  • Coordinate internally with various departments to ensure smooth delivery of products and services.
  • Track and report client interactions, account performance, and service issues.
  • Identify opportunities to improve client experience and streamline processes.

Benefits

  • Competitive salary of $56,000 - $59,000 per year.
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Comprehensive benefits package.
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