Customer Account Representative
About The Position
Skillbridge Academy is seeking a Customer Account Representative to join our team in Cincinnati, OH. This role is ideal for individuals who are motivated, detail-oriented, and committed to delivering outstanding client support. The Customer Account Representative will serve as a key point of contact for clients, ensuring smooth communication, accurate account handling, and a high standard of service throughout every interaction. This position offers an excellent opportunity to develop professional skills, gain hands-on experience, and grow within a structured and collaborative workplace.
Requirements
- Strong communication and interpersonal skills
- Ability to manage multiple tasks while maintaining attention to detail
- Professional attitude with a strong sense of responsibility and reliability
- Comfortable working in a structured, team-oriented environment
- Willingness to learn, develop new skills, and grow within the organization
Responsibilities
- Serve as the primary contact for assigned customer accounts, maintaining professional and timely communication
- Manage client inquiries, requests, and account updates with accuracy and efficiency
- Support internal teams by ensuring client information is properly documented and up to date
- Assist in resolving account-related issues while maintaining a client-focused approach
- Follow established processes to ensure service consistency and quality standards
- Contribute to continuous improvement of customer experience and internal workflows
Benefits
- Structured training and ongoing skill development
- Clear opportunities for professional growth and internal advancement
- Supportive and collaborative work environment
- Stable full-time position with long-term career potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
