Customer Account Representative

Alphabe Insight IncBaton Rouge, LA
4d$52,000 - $56,000

About The Position

Catch Vibe Voice is seeking a Customer Account Representative to join our growing team in Baton Rouge. In this role, you will act as a key point of contact for clients, ensuring a seamless customer experience while supporting account management and service coordination. The ideal candidate is professional, detail-oriented, and committed to delivering excellent client support while maintaining strong relationships with both customers and internal teams.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Professional attitude with a customer-focused mindset
  • Ability to work both independently and collaboratively within a team
  • Problem-solving skills and attention to detail
  • Basic proficiency with computer systems and office tools

Responsibilities

  • Serve as the primary point of contact for assigned customer accounts
  • Build and maintain strong relationships with clients to ensure satisfaction
  • Assist customers with account inquiries, service information, and general support
  • Coordinate with internal teams to ensure timely and accurate service delivery
  • Maintain accurate client records and account documentation
  • Identify opportunities to improve the customer experience and strengthen client engagement
  • Provide clear and professional communication in all client interactions

Benefits

  • Competitive salary ($52,000 – $56,000 per year)
  • Growth opportunities within the organization
  • Professional development and skill-building environment
  • Supportive and collaborative workplace culture
  • Stable full-time position with long-term career potential
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