Customer Account Representative

Alphabe Insight Inc • Cincinnati, OH

19h • $54,000 - $59,000

About The Position

We are seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact between our company and our clients. In this role, you will support account operations, ensure excellent customer experiences, and contribute to maintaining strong, long-lasting business relationships. This position is ideal for individuals who excel in communication, organization, and client-focused problem-solving.

Requirements

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Customer-focused mindset with attention to detail
• Proficiency in basic office and digital tools
• Ability to work independently and as part of a team

Responsibilities

• Serve as the primary liaison for assigned customer accounts
• Respond promptly and professionally to client inquiries and requests
• Maintain accurate records of client interactions and account activity
• Coordinate internally to ensure timely and effective resolution of customer needs
• Support account management processes and assist with documentation and reporting
• Uphold company standards for service quality and professionalism

Benefits

• Competitive salary ($54,000 – $59,000 per year)
• Growth opportunities within a structured and supportive organization
• Professional development and skill-building support
• Collaborative and respectful work environment
• Stable full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed