Customer Account Representative

Alphabe Insight Inc • Austin, TX

1d • $54,000 - $59,000

About The Position

We are seeking a highly organized and client-focused Customer Account Representative to join our growing team. This role serves as a key point of contact between Park 6 Logistic and our clients, ensuring seamless communication, accurate account management, and consistent service delivery.
The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving abilities, and is committed to delivering outstanding client experiences.

Requirements

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Detail-oriented with strong analytical and problem-solving skills
• Ability to multitask and prioritize in a deadline-driven environment
• Professional demeanor with a customer-first mindset
• Proficiency in Microsoft Office and general CRM systems
• Strong written and verbal communication skills

Responsibilities

• Manage and maintain client accounts with accuracy and professionalism
• Serve as the primary liaison between clients and internal operations teams
• Monitor shipments, orders, and service requests to ensure timely fulfillment
• Address client inquiries and resolve concerns efficiently
• Prepare reports, account updates, and performance summaries
• Identify opportunities to enhance service quality and client satisfaction
• Collaborate with logistics, operations, and finance teams to ensure seamless coordination
• Maintain detailed records of communications and transactions

Benefits

• Opportunities for professional growth and internal advancement
• Comprehensive training and skill development programs
• Supportive and collaborative team environment
• Stable, full-time employment with long-term career potential
• Exposure to dynamic logistics and supply chain operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed