Customer Account Representative
About The Position
At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they're furnishing a new home or upgrading their space, we're here to make our customers experience seamless, stress-free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers' dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that's redefining how people shop and pay for the home upgrades they've always wanted. The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values. Ideally, a candidate for a Customer Account Representative is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job.
Requirements
- Must be at least 18 years of age
- High school diploma or GED
- Excellent communication and interpersonal skills
- Valid state driver's license and good driving record -- You WILL be driving the company vehicles
- Ability to lift and move product such as furniture, electronics, and appliances
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Consistent in-person attendance
Responsibilities
- Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone
- Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
- Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
Benefits
- Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
- Award Winning Culture
- Career Growth Opportunities!
- Weekly Pay!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Rental and Leasing Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
