Customer Account Representative

Alphabe Insight Inc • Austin, TX

8d • $57,000 - $62,000

About The Position

We are seeking a confident and customer-focused Customer Account Representative to join our Austin team. This role plays a vital part in maintaining strong client relationships, ensuring account satisfaction, and serving as a trusted point of contact for our customers. The ideal candidate is professional, organized, and motivated to deliver exceptional service while contributing to the company’s continued growth.

Requirements

• Strong communication and interpersonal skills
• Professional attitude with a customer-first mindset
• Ability to manage multiple accounts and priorities effectively
• Detail-oriented with strong organizational skills
• Comfortable working in a fast-paced, team-driven environment
• Motivated to learn, grow, and develop professionally

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Maintain clear, professional, and timely communication with clients
• Understand client needs and provide appropriate solutions or guidance
• Manage account information accurately and efficiently
• Coordinate internally to ensure smooth service delivery
• Resolve inquiries and concerns with a solutions-oriented approach
• Build long-term relationships that promote customer loyalty and trust

Benefits

• Competitive salary ($57,000 – $62,000 per year)
• Clear growth opportunities and career advancement pathways
• Ongoing skill development and training support
• Collaborative and professional work environment
• Stable full-time position with long-term potential
• Exposure to account management and client relationship development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed