Customer Account Representative

Great West Casualty Company•South Sioux City, NE

7d•Hybrid

About The Position

This position offers the option of a hybrid work schedule, with three days working in the office and two days working remotely. Great West Casualty Company is expanding our Service Center team and seeking candidates with exceptional customer service experience to become a Service Center Representative. This position will engage each day with insureds, agencies, and other clients in the commercial trucking field to provide answers and offer solutions to policy coverage questions, reinforce Great West's value to drive renewals and direct billing, and deliver upon the promise of our company standard: "The Difference is Service." Hours for this shift will be: 10 a.m. to 6 p.m.

Requirements

Demonstrated ability to deliver exceptional customer service.
Ability to build client relationships through effective phone and written communication.
Ability to work in a fast-paced environment as part of a dynamic team.
Strong organizational skills and attention to detail.
Analytical and problem-solving mentality.

Nice To Haves

Experience working in insurance preferred but not required.

Benefits

Competitive Compensation
Generous paid time off and paid company holiday schedule
Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
Community volunteer opportunities
Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
Scholarships for dependents and tuition reimbursement to further your education
Company paid continuing education and monetary awards for professional development
Opportunities for a hybrid work schedule (three days in the office, two days remote)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume