Customer Account Representative

Rent-A-Center • Omaha, NE

388d • $30,056 - $35,360

About The Position

The Customer Account Representative plays a crucial role in providing exceptional customer service and enhancing the quality of life for customers through access to high-quality goods. This full-time position involves a mix of customer interaction, product delivery, and store merchandising, all while maintaining a positive and inviting atmosphere in the store and during customer visits.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Nice To Haves

• Desire to improve customers' lives.
• Hunger to learn the business.
• Grit and determination.

Responsibilities

• Provide friendly, top-notch customer experiences through 'white glove' service in stores and customers' homes.
• Obtain new rental orders on the sales floor and over the phone.
• Safely load/unload and install products while following all handling and transportation procedures.
• Maintain cleanliness and organization in the store by refurbishing merchandise to like new condition.
• Keep the showroom dusted, vacuumed, and organized.

Benefits

• Medical, Dental, Vision, Life Insurance
• Supplemental Life Insurance
• Spouse/Dependent Life Insurance
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts
• 401(k) Savings Plan with company match
• Paid Time Off
• Legal Insurance
• Identity Theft Protection Plan
• Health Savings Accounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
• Limited Purpose Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Education Level: High school or GED