Customer Account Manager

Epicor Software Corporation

98d

About The Position

The Digital Client Partner is responsible for the relationship and Consulting Sales efforts of our existing customers. Coordinates cross-functionally to assist with the consulting sales process, as well as create a relationship with the existing customer base.

Requirements

• Proven presentation and demonstration skills
• Self-starter with the ability to operate independently
• 2+ years of ERP experience
• 2+ years of CRM experience (Salesforce strongly preferred)
• 2+ years’ account management and/or consulting sales experience, including customer satisfaction
• 2+ years of consistent quota attainment
• Excellent written and spoken English is mandatory

Responsibilities

• Responsible for attaining monthly, quarterly, and annual consulting sales quotas and weekly pipeline creation goals
• Facilitate efficient and in-depth product demonstrations for customers with the Sales Solutions team
• Introduce new product offerings and functionalities to the customer base, keeping them up to speed with our latest product enhancements and new releases
• Create long-term relationships within the customer leadership team and develops reference ability within the install base
• Partner with others within Epicor to sell our solution
• Conduct account and territory planning
• Generate leads through social selling and leveraging one's network
• Follow up on company-generated leads and innovative marketing campaigns within your territory
• Some travel is expected in support of sales efforts

Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being
• Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally
• Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development
• Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development
• Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership
• Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect
• Comprehensive support for international relocations and permanent residency processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree