Customer Account Manager and Sales Specialist

VSE Corporation • Somerset, PA

233d

About The Position

The MIP Sales Specialist is a customer facing sales and service position that is responsible for the implementation and maintenance of the Managed Inventory Program (MIP) of Wheeler Fleet Solutions in the Customer Maintenance Facilities. The position is accountable for maximizing share of wallet within the assigned Maintenance Facilities.

Requirements

• Associate degree in Business Administration or related field and a minimum of 1 year of relevant work experience or an additional 2 years of relevant work experience in lieu of degree
• Up to 70% travel to customer sites
• Ability to organize and multi-task
• Experience managing diverse and difficult customers
• Strong communication (written and oral), presentation, and interpersonal skills with experience working on teams from multiple locations
• Ability to understand and communicate technical automotive parts and service information
• Strong computer skills with proficiency in Microsoft Outlook, Word, Excel, Teams, and PowerPoint, ERP and CRM systems
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts
• Must possess a valid U.S. driver's license and a safe driving record

Nice To Haves

• Bachelor's Degree in Sales and Marketing from an accredited college institution
• 3+ years of experience in auto parts industry

Responsibilities

• Execute sales calls by understanding the needs and wants of customers
• Increase share of wallet by reducing the Customers' reliance on local or competitor purchases or introduce new products
• Work with customer to determine proper stocking levels
• Present new products and sell to existing customers daily
• Be accountable for managing any customer support activities
• Conduct and Manage inventory balances at customer location
• Manage customer stocking orders
• Place/coordinate customer orders as needed
• Update Managed Inventory Program system data
• Utilize available parts research information and resources to solve problems
• Evaluate and convey part quality concerns to supervisor
• Reduce percentages of excess or obsolete inventory at customer location
• Use part's usage reports for year-to-date analysis and recommendations for addition and/or deletion of parts to program
• Be able to utilize forecasting tools, analyze the monthly sales sheet, and market share and relate it appropriately.
• Increase customer satisfaction
• Other duties as assigned.

Benefits

• Paid Time Off
• Paid Maternity Leave
• Paid Bonding Leave
• Access to Employee Assistance Program
• Tuition Reimbursement for Undergrad, Technical, and Graduate Programs
• 401(k)
• Employee Stock Purchase Plan
• Health, Dental, and Vision Care
• HSA, FSA, and Dependent Care plans
• Short-Term and Long-Term disability insurance
• Competitive salaries

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree