Custom Software Implementation Consultant

Almstead Tree and Shrub Care•New Rochelle, NY

9d•$38 - $48

About The Position

We are seeking a 1099 Software Implementation Consultant who is detail-oriented and tech-savvy to manage the rollout of a custom software solution for our arboriculture business. This project-based position is expected to last approximately three to six months. In this role, you will oversee the full implementation lifecycle — from testing and revisions to training and post-launch support. The ideal candidate is a strong communicator with hands-on software implementation experience and a passion for helping businesses get the most out of their technology systems.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Minimum of 2 years of experience in software implementation, consulting, or project management.
Working knowledge of customized CRM systems for service companies, as well as established CRM/ERP systems (Salesforce, HubSpot, Microsoft Dynamics, or similar).
Strong analytical, organizational, and problem-solving skills.
Excellent communication skills, with the ability to train and support employees.

Nice To Haves

Prior experience with Single Ops, Arbor Gold or another custom arboriculture software is desired.

Responsibilities

Manage the end-to-end implementation process, ensuring timely and successful delivery.
Act as liaison between Almstead and our custom software developer.
Analyze internal business requirements and ensure the software solution meets operational needs.
Integrate systems and maintain data accuracy in implementation.
Provide user training, documentation, and ongoing support to internal team
Collaborate with departments such as Sales, Accounting, and Administration to ensure a seamless transition.
Troubleshoot technical issues and provide guidance throughout the implementation process.
Travel to Almstead branch locations within the NY, NJ, and CT tri-state area will be required.