Custom Packaging Project Manager

Menasha Corporation•Piedmont, SC

2d•Hybrid

About The Position

Coordinate and manage all aspects of a custom project relating to a current or impending sales order for your assigned sales team. Responsibilities begin when Sales indicates a new purchase order and ends when the customer receives the correct, working, product. Coordinate activities across the customer and multiple internal functional groups to develop, monitor, and manage project milestones. Direct actions and engage key stakeholders to keep milestones on track to the requirements with regard timeline, specifications, and costs/price committed to the customers. We are looking for someone to be located in or near Greenville, SC or Mentor, OH. Will need to go into the plant at least 3 days a week.

Requirements

Bachelor’s Degree in Business Management or Supply Chain
Minimum 2 years of Customer Support or Project Management experience
Strong knowledge of computer software, including Microsoft Office, SAP, and Salesforce
Firm understanding of manufacturing processes and procedures
Familiarization with Lean concepts and continuous improvement
Ability to read or learn reading and understanding design blueprints
Ability to prioritize between multiple time sensitive activities simultaneously
Ability to promote and facilitate a culture of teamwork, accountability, and responsiveness
Strong interpersonal communication skills, written and verbal
Ability to build and foster strong working relationships; work effectively within the team and across the organization
Self-directed; ability to identify business needs and act
Make clear commitments and hold themselves and the business accountable
Challenge viewpoints appropriately; willing to make tough decisions
Ability to meet customer expectations (internal and external) while balancing the needs of employees and ORBIS
Ability to identify, analyze, and solve problems, ability to guide and facilitate problem solving
Ability to make sound decisions when faced with multi-faceted problems
Ability to remain flexible through business changes. Ability to handle the stress of working with others.
Availability outside of normal business hours.
Ability to lead by example.
This position requires being onsite at least 3 days a week.
Open to someone located in or near Greenville, S. Carolina and or Mentor, Ohio.

Responsibilities

Coordinate sales order delivery date and develop milestones and tasks to meet customer expectations.
Coordinate and manage projects from customer purchase order receipt through delivery to maintain customer satisfaction and responsiveness goals
Develop relationships with internal and external stakeholders to understand process and achieve customer milestones
Develop a firm understanding of ORBIS manufacturing protocol and processes to anticipate gaps
Attend daily plant update meetings and provide project updates on projects in production
Work with customer, sales, customer support, design, and manufacturing teams to ensure that critical requirements have been captured and communicated
Coordinate prototype orders including ensuring designs have captured changes, customer has approved concept, customer supplied parts & information (request, receipt & fitment testing), coordinating with prototype team to ensure customer milestones are met, coordinating changes as needed
Support forecast demand plan by ensuring design updates, tooling, purchased parts (including internally produced subcomponents), & approvals are completed in a timely manner to support capacity reservation & build plans.
Identify and resolve issues that may impede project completion, including root cause determination, identifying, presenting, and executing solutions
Coordinate quality complaint resolution/rework, as needed, to maintain customer satisfaction/responsiveness
Ensure engineering targets (BOM, cost, quality, delivery timing, tooling, etc.) for all assigned projects are met. Monitor project costs to meet target profit; always working towards cost reduction initiatives.
Read and understand design prints in order to ensure BOM is correct, instructions are clear and requirements are captured
Identify and execute continuous improvement projects to address systemic defects/gaps identified in project execution.
Other duties as assigned.