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The Lead Framer at Michaels in Dothan, AL is responsible for leading and coaching a team of framers to build customer relationships while creating custom framing solutions for their art. This role involves driving custom framing sales and assisting customers in creating memorable framing solutions. The Lead Framer will assist the Store Manager in managing adherence to Standard Operating Procedures (SOPs) and company programs, ensuring compliance with applicable laws and requirements, and executing company policies and standards. The position also requires holding the team accountable for store conditions and results, developing and coaching team selling behaviors, and delivering high-quality custom framing solutions on time. The Lead Framer will manage inventory processes, execute shrink and safety programs, and serve as Manager on Duty (MOD). Additionally, the role includes participating in the hiring and training of new team members and supporting talent development activities.
