Custom Car & Trailer Advisor

Gulfport Nissan • Gulfport, MS

12d

About The Position

We are seeking a knowledgeable and customer-focused Custom Car & Trailer Advisor to guide customers through custom vehicle and trailer projects at 228Customs & Machine. This role serves as the primary point of contact between customers and the shop, helping design upgrades, explain options, manage expectations, and ensure each custom build meets customer goals and budget.

Requirements

• MUST HAVE AUTOMOTIVE EXPERIENCE
• Knowledge of suspension, wiring, lighting, wheels/tires, hitches, and accessories
• Experience with aftermarket parts and vendors
• Strong communication and customer service skills
• Ability to explain technical concepts in customer-friendly terms
• Sales experience or comfort discussing pricing and upgrades
• Organized, detail-oriented, and deadline-driven
• Basic computer and shop management software skills REQUIRED

Nice To Haves

• Working knowledge of trailer & performance shop modifications is a PLUS!!!!

Responsibilities

• Consult with customers on custom car and trailer projects
• Help customers select custom parts, accessories, and upgrades
• Explain build options, timelines, and pricing clearly
• Prepare detailed estimates, work orders, and invoices
• Coordinate closely with technicians and fabricators
• Provide progress updates and manage customer expectations
• Inspect completed work with customers at delivery
• Upsell appropriate custom options and accessories
• Maintain accurate project and customer records

Benefits

• Dental, Vision, STD/LTD, Accident & Life Insurance
• Individual Insurance Plans & Discounts
• 401K Retirement Savings Plan
• Paid Vacation and Holidays
• Paid Training
• Employee Purchase Incentives
• Family Owned & Operated
• Long Term Job Security
• Flexible Work Schedule
• Discounts on Products & Services
• Direct Deposit
• Competitive, commission-based compensation plan
• Bonuses & Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed