Custody Operations - Associate Analyst
About The Position
Fidelity Digital Assets® is an exciting new business unit focused on bringing industry-leading digital asset custody and trading services to institutional & retail clients. The Analyst in Custody Operations is responsible for day-to-day operational activities including maintaining accurate books & records, settling with counterparties, reviewing transactions for approval, reconciling various systems and building subject matter expertise in digital assets. #cryptojobs. To be effective, you will work closely with your teammates on the Custody Operations team and peer teams and business partners to ensure understanding of client custody and operational needs as well as drive overall satisfaction. With your knowledge and commitment, you will become a collaborative and resourceful member of the Fidelity Digital Assets team, sharing best practices and driving successful results. Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within the business and help bring the vision for the future to life.
Requirements
- Proven ability to complete a set of complex daily tasks, preferably in middle or back-office operational role(s) with strong attention to detail and efficient, accurate processing
- Proven experience analyzing operational workflows and writing policies and procedures
- Understanding of money movement, reconciliation and settlement concepts
- Ability to recognize process inefficiency and recommend improvement opportunity
- Passion and curiosity for digital asset technologies (we can guide the specifics; we can’t teach passion and curiosity!)
- Your experience in prior roles with detailed, task oriented operational support managing day to day work and building for the future
- Your excellent interpersonal, verbal, and written communication skills
- Your ability to work well on teams and in fast-paced, cross-collaborative environments
- Your ability to think analytically and deliver solutions to complex challenges
- Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
- Your success in navigating and thriving in a dynamic, growing new business
Responsibilities
- Provide daily operational support, including settlement, reconciliation, transaction review, triaging issues and reporting
- Demonstrate effective verbal and written communication skills
- Participate in, and provide valuable input into, conversations with business partners including Product, Risk, Compliance, Exchange Operations, Customer Support, etc. to support ongoing client needs and drive process improvement
- Bring operational expertise in trading, asset movement to the business
- Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner
- Driving high satisfaction, quality, and efficiency for both the client and Fidelity
- Delivering superior results quickly and efficiently, utilizing effective time management skills
- Driving innovation through curiosity and comprehensive understanding of business processes and challenges
- Working with internal and external business partners to ensure proper policies and procedures are written
- Identify areas of risk mitigation and work with the Operations team to address
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
