Custodian

Hy-Vee, Inc.•Ashwaubenon, WI

1d•Onsite

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Custodian provides prompt, efficient and friendly customer service and is responsible for store cleanliness, inside and out. Core competencies include Partnerships, Growth mindset, Results oriented, Customer focused, and Professionalism.

Requirements

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
Must be able to add, subtract, multiply and divide whole numbers
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
No education or experience requirements

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call
Orders cleaning products as needed; audits invoices for correctness (where applicable)
Responsible for total store cleanliness and appearance, inside and out. Including but not limited to sweeping, mopping, waxing, buffing, vacuuming, power washing, scrubbing, dusting, shampooing of carpets, sanitizing
Changes ceiling lights
Monitors plumbing, fixtures, coolers, and freezers and notifies supervisors as needed
Installs and replaces towel, paper, and soap dispensers when needed
Empties the garbage and crushes cardboard
Assists customers with their needs
Converts inventory on products for costs and amounts used every quarter
Responsible for equipment maintenance
Unclogs drains where needed
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Does price checks, returns carts from parking lot, and sacks for customers as needed
Cleans cooling systems and filters for the store
Assists in other areas of store as needed
Performs other job related duties and special projects as required