Custodian Team Lead - Mystic Lake Casino
About The Position
Come join the team as a Custodian Team Lead! In this role you will spend most of your day supporting the team on the gaming floor while having administrative duties to complete each week. The ideal person for this opportunity is someone who is responsible and excellent guest service skills. If you have mentoring and coaching skills and can motivate people to do their best - we are looking for you! Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let Mystic Lake Casino help get you there! Job Overview: Prepares, directs, and supervises team assignments for the cleaning of company facilities. Inspects all gaming zones, public areas, team member areas, and company facilities according to written Guest Service and department cleaning services. Starting pay at $20, additional pay based on shift and experience. Illuminate Your Future: What You'll Do:
Requirements
- Must be 18 years of age or older with high school graduate or GED.
- Two years of leadership or supervisor skills.
- Intermediate computer skills including word, Microsoft Office, Microsoft Outlook, and ability to compose professional emails.
Responsibilities
- Prepares, directs and supervises team assignments for the cleaning of enterprise facilities.
- Inspects all gaming zones, public areas, team member areas, and enterprise facilities according to written Guest Service and department cleaning service standards. Ensures optimum guest service delivery and positive guest interaction.
- Ensures that enterprise and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
- Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
- Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members. This includes team member development to achieve a positive team member environment and job satisfaction.
- Supervises and assigns MaintiMizer and online maintenance work orders.
- Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
- Supervises team members programs (team member incentives, mentor program, daily attendance program)
Benefits
- Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise.
- Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
- Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
