2026 US Open Custodian Supervisor (Seasonal)

USTA National Tennis Center • Queens, NY

1d • $21 • Onsite

About The Position

We are seeking Seasonal Cleaning Supervisors who play an essential role in the US Open guest experience.

Requirements

• Prior supervisory experience is required
• Comfortable working in a stadium environment (large crowds, high heights)
• Previous guest or customer service-related experience
• Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
• Available to work for the full duration of the US Open tournament
• Must be able to work 8+ hour shifts and be available days, nights, and weekends
• Willing to work outdoors in various weather conditions and able to stand for extended periods
• Personable and proactive team player with excellent communication skills
• Remain calm and focused in a fast-paced environment as well as during stressful situations
• Bilingual Spanish (required)

Responsibilities

• Greet and assist all staff and guests in a welcoming and friendly manner
• Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
• Report all vendor issues such as low staffing levels, lack of supplies, and any other issues that may come up in real-time to the Facility Operations Department
• Supervise and coordinate all cleaning staff and services performed
• Dispatch staff to designated areas in a timely manner
• Uphold and enforce the grooming and appearance standards policy
• Maintain a daily log of all work performed by the cleaning staff, by location, throughout the assigned areas
• Document all problems, incidents, and complaints each day
• Maintain inventory of cleaning supplies and equipment
• Provide assistance and perform various duties as assigned by the Facility Operations Department
• Patrol assigned zone continuously
• Supervise and coordinate all tasks of cleaning services staff in designated areas
• Proactively troubleshoot cleaning problems as they occur
• Facilitate sweep of facility after each session and ensure that the facility is cleaned to USTA standards
• Provide assistance when dealing with inclement weather situations
• Provide staff for court and seat drying
• Ensure that staff performs various janitorial services in areas assigned
• Be familiar with NTC procedures

Benefits

• Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
• Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
• Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

What This Job Offers

• Education Level: No Education Listed